🔒 Privacy Policy
How we protect and manage your personal data
Welcome to LadyPrisso. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This includes:
- Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
- Order Information: Name, billing address, shipping address, payment confirmation details (including Razorpay transaction references), email address, and phone number.
2. How We Use Your Information
We use the personal information we collect to fulfill any orders placed through the site (including processing your payment, arranging for shipping via partners like Shiprocket, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you and provide order updates via email or WhatsApp.
- Screen our orders for potential risk or fraud.
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3. Sharing Your Personal Information
We share your Personal Information with trusted third-party service providers to help us run our business and complete your orders, as described above:
- Razorpay: We use Razorpay to process all transactions securely. Your payment information is processed through their encrypted, secure gateway.
- Shiprocket / Logistics Partners: To ship and deliver your products to your physical address in India.
4. Data Security
The security of your personal data is important to us. All payment information is processed via highly secure and encrypted standard payment gateways (Razorpay). We do not store credit card or debit card details on our local servers.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at ladyprissoclothing@gmail.com or by phone at +91 72007 76005.